How QualityWorks handles marketplace data

Information we collect

• Marketplace activity such as viewed agents, selected packages, cart actions, checkout starts, quote requests, and booking clicks.
• Contact and account details such as name, email, business name, phone, website, sign-in information, and saved cart or favorite selections.
• Order and billing details such as selected agents, setup totals, monthly totals, payment status, Stripe customer identifiers, receipts, and subscription references.
• Onboarding details such as preferred communication channels, workflow notes, tool access owner, business context, and setup requirements.

How we use information

• To operate the marketplace, validate cart selections, process checkout, save orders, and provide account features.
• To configure, test, launch, support, and improve the AI agents customers purchase.
• To understand which agents, packages, campaigns, and pages customers are interested in so QualityWorks can improve the marketplace.
• To contact customers about purchases, custom quotes, setup steps, billing, support, and service updates.

Payment and billing

Stripe processes payment details for secure checkout, subscriptions, receipts, and billing portal access. QualityWorks stores order and billing references needed to reconcile purchases and support customers, but the marketplace should not store raw card numbers.

AI agent setup data

Customers may provide workflow notes, documents, links, tools, or account access so QualityWorks can configure agents. Customers should avoid sharing unnecessary sensitive data and should only share data they are authorized to use for the requested workflow.

Data sharing

QualityWorks may share data with service providers needed to operate the marketplace, including hosting, authentication, analytics, payment processing, scheduling, and customer support tools. QualityWorks does not sell customer onboarding details.

Customer choices

• Customers can request help updating account, support, or order details.
• Customers can manage eligible subscriptions through the Stripe billing portal when available.
• Customers can contact support for privacy, access, correction, or deletion requests tied to marketplace data.