AI Customer Service Agent
AI Customer Service Agent responds to common customer questions using approved knowledge, drafts support replies, summarizes tickets, and routes edge cases to the right teammate.
Handles common support questions quickly while keeping human review in control.
Setup fee
$899First month
$39910% off$359Then $399/mo
First-time purchases receive 10% off the first month.
Preview
QualityWorks walks through this agent during onboarding and maps the setup to your workflow.
Support teams lose time answering repeated questions, and customers wait longer when simple requests are handled manually.
Answers FAQs from approved knowledge, drafts ticket replies, and escalates sensitive issues.
The agent receives a chat or ticket, checks the approved knowledge base, drafts a response, tags the issue, and escalates anything sensitive with context.
Package fit
Answer common questions, improve help content, and route sensitive customer issues.
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